Event Calendar

Wednesday, March 22, 2023

2023 Annual Conference & Trade Show

Start Date: 3/22/2023 7:30 AM EDT
End Date: 3/22/2023 4:00 PM EDT

Venue Name: Crowne Plaza Hotel

801 Greenwich Ave
Warwick, RI  United States  02886

Organization Name: LeadingAge RI

Karen Donovan
Email: kdonovan@leadingageri.org
Phone: (401) 490-7612

For conference attendees: Early bird registration is extended to March 11! Please see below for session information and the link at right for online registration. Contact Karen Donovan at kdonovan@leadingageri.org with any questions. Thank you in advance for helping us adhere to Covid-19 precautions -- we ask all attendees and vendors to be masked and vaccinated.

For vendors: Explore our 2022 Exhibitor Prospectus to participate in our trade show and sponsorship opportunities!

LeadingAge RI 2022 Conference Schedule 
7:30 AM Open for Registration and Hot Breakfast
8:15-10:15 AM Educational Track A – Concurrent Sessions
10:15-11:45 AM Trade Show and Exhibition  
11:45 AM-1:20 PM Lunch and Keynote Speaker 
1:30-2:45 PM Educational Track B – Concurrent Sessions
2:45-3:00 PM Break
3:00-4:00 PM Educational Track C – Concurrent Sessions
EDUCATIONAL TRACK A - 8:15 am to 10:15 am

A-1: Survey Hot Topics and Preparation: Helpful Hints to Be Optimally Prepared for Your Annual Survey – Pam Bibeault, Triad Consulting
Join Pam for an overview of the latest RI survey trends and updates on regulations and other guidance. COVID-19 guidance will also be reviewed as well as hot tips and strategies to be best prepared and have a great survey! (NE-MSD Nursing Credits applied for)*
A-2: Communicating Effectively with Humor – Katie Leeman, Leeman Communications Collaborative
Chances are, if you work for a healthcare organization, you are passionate about what you do. But is your passion--and lately, burnout--getting in the way of your ability to communicate effectively? If you: 
  • Feel like you are not being heard during interactions with patients, staff, or management from many different backgrounds 
  • Overload others with too much information, only to have your message get lost 
  • Believe you could improve your leadership communication style to help your team get on board 
  • Try to use humor to improve situations only to have it fall flat or, worse, offend someone 
… this is the session for you! There are two parts to communicating effectively: the message and the messenger – YOU! This interactive session will help you immediately improve aspects of your interpersonal communication. Facilitator Katie Leeman pulls on over 20 years of expertise in organizational and marketing communication as well as extensive experience in theater, improvisational comedy, mediation and diversity & inclusion to bring you a unique workshop guaranteed to make you more effective at your very next meeting.  
A-3:  Understanding & Managing Complicated BH Diagnoses Dr. Wayne Tasker & Dr. Richard F. Thompson, TeamHealth
Over time, residents of LTC facilities may develop more complex medical and psychological problems, presenting new challenges and complicated issues in their care, especially in the regulation of their medication and management of their behaviors. In this session, we’ll discuss bipolar disorder, schizophrenia, schizoaffective disorder, PTSD, and personality disorders (including borderline and antisocial). At the same time, constant change and fears connected with the pandemic have placed a tremendous physical and emotional stress on healthcare providers.  Part of this presentation will help participants develop and implement interventions to help their staff learn how to cope with stress and recognize the causes and effects of stress. Learning techniques to manage or even prevent stress can be a valuable tool to reduce staff burnout, dissatisfaction, and poor morale. Participants will learn to:
  • Make the correct diagnosis and understand pharmacologic and non-pharmacologic treatments.
  • Overcome challenges and barriers to effective treatment.
  • Distinguish between Fact and Fear to assess the reality of situations.
  • Address staff burnout/employment fatigue.
  • Balance work and life experiences and manage their perceptions and self-talk.
  • Identify and manage early signs of stress.
  • Create a positive and healthy work environment.
  • Learn how to accept or change challenging situations.
(NASW-RI Credit Applied for)

Bring It On! Enjoy Less Stress and Greater Serenity by Cultivating Resilience
David Lee, founder, HumanNature@Work
Your level of resilience directly affects your degree of career success and job satisfaction. Resilience is the ability to respond effectively to the pressures, demands, and uncertainties of life. Resilience is also the ability to be at your best in the midst of challenging circumstances! In this program, you'll learn practical principles and techniques for building greater resilience. You'll also learn techniques from elite athletes about how to perform at your best, despite the pressures and demands of today’s “do more with less” workplace. This approach is far different from traditional “stress management” programs focusing on relaxation techniques. It synthesizes current research, cutting-edge techniques, and time-tested principles. The result is a comprehensive program designed for today’s modern world. You'll learn how to:
  • Maintain peak performance despite the demands and pressures each workday brings.
  • Deal with difficult situations and people without losing your cool.
  • Create a “life ecosystem” that nourishes and revitalizes you.
  • Enjoy greater energy, passion, and vitality.
  • Recognize – and eliminate – ways you create stress in your life.
  • Respond to change and uncertainty with greater flexibility, adaptability, and optimism.
  • “Keep your well filled” so you can remain upbeat despite demanding workloads and inspire others to be their best.
EDUCATIONAL TRACK B – 1:30 pm to 2:45 pm

B-1: Out with the Old, In with the New - Adapting Sales Approaches to Modern Marketing – Jessica Ruhle, Creating Results, Inc. 
Are your sales and admissions teams ready for digital marketing? Attendees will learn how modernizing your community’s sales and admissions techniques, including using marketing automation approaches to complement traditional touches, can shorten the customer journey to move in – and free up time for your team to follow leads. Hear how PA-based senior living system successfully leverages enhanced selling tools and get recommendations on digital marketing messaging and enhanced sales tactics to ensure your message reaches the right people at the right time and your sales team’s outreach complements it. This presentation will help you:  
  • Learn about the mature consumer’s shopping/research behavior and how to meet them where they are – online.  
  • Use digital tools to gather additional data about prospects, unobtrusively. 
  • Discover how lead scoring?can help sales teams prioritize contacts and inform conversations. 
  • Model your own approach from examples of other communities that have successfully integrated marketing digital selling tools into their sales approach. 
B-2: Diversity, Equity, and Inclusion: Equip Your Staff with Tools for Growth – Frederick E. Jenoure, Jr., Founder & President, FEJ Consulting  
Attending to issues of diversity, equity, and inclusion can help strengthen LTC organizations and improve opportunities for staff members to work together effectively. Participants will learn about overall trends in DEI education in professional settings; develop an understanding of the concepts of diversity, equity, inclusion, belonging, and access; recognize how DEI principles can inform LTC workforce strategies; and hear stories about organizations that have used diversity training to improve communication and trust among staff members.  (NASW-RI Credit Applied for)
B-3: The New Horrors of C. Diff – Rachna Aggarwal, MBBS, MPH, Clinical Support Manager, Cleanis
This session will provide attendees with the latest research and developments to help mitigate C. diff outbreaks in facilities. The objectives include a review of the burden of C. Diff in the US; a discussion of challenges posed by C. diff in the healthcare environment; the emergence of the hypervirulent B1/NAP1/027 strain of C. diff; and fecal waste management strategies to mitigate challenges posed by C. diff. (NE-MSD Nursing Credits applied for)*
EDUCATIONAL TRACK C – 3:00 pm to 4:00 pm
C-1: Establishing and Maintaining Ethics and Boundaries – Cara Hart, Chief Human Resources Officer, HopeHealth
While individual organizations and professions often have their own codes of conduct, this course will broadly discuss the importance of ethical behavior and maintaining professional boundaries in the workplace. Utilizing discussion and case studies, participants will learn about professional conduct, setting limits and maintaining ethical boundaries, recognizing ethical situations as they arise, ethical decision-making, and preventing boundary violations.  (NASW-RI Credit Applied for)
C-2: Dementia Is Not a Disease: Debunking Myths and Misinformation About Degenerative Neuro-Cognitive Disorders – Laurie G. Mantz, OTR, CADDCT, CFRDT, CDP, CMDCP, Dementia Training for Life
Stigma and misinformation are the number one cause for delay in care and treatment of dementia symptoms. With education and universal acceptance that dementia is NOT a normal part of aging, we can improve independence, safety, and quality of life, and even delay cognitive decline. Learn how early intervention can even identify treatable conditions that look like but are not neuro-cognitive disorders. By the end of this educational session, participants will be able to: 
  • Identify the 10 early warning signs of Alzheimer’s disease.
  • Explain the difference between dementia and neuro-cognitive disorders.
  • Name 3 diseases, other than Alzheimer’s, that can result in dementia. 
  • List 3 areas of cognition impaired by neuro-cognitive disorders.
(NE-MSD Nursing Credits applied for)*
C-3: The Christopher Robinisms of a Team – Phyllis DeLaricheliere, Consultant/Counselor/Lecturer/Educator
The seminar assists leaders in looking at their teams to determine: Who are they? What are their strengths? Weaknesses? How do you make it work as a team? Based on the characters of the Hundred Acre Woods, leadership will learn how to identify their characters, and how to grow their team into a successful, productive and most important healthy way. EYE OPENING!
*These activities have been submitted to the Northeast Multi-State Division (NE-MSD) for approval to award nursing contact hours. Northeast Multi-State Division (NE-MSD) is an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation